Member Service Center

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In addition to our excellent products, we also offer the following services to help our members meet all their banking needs.

FirstTeller

No need to stop by the credit union every time you need a little information about your account. Thanks to FirstTeller, one simple phone call from a touch tone phone allows you to obtain balances and transaction history, transfer funds between your accounts, request a check withdrawal, apply for a loan, or calculate a payment. FirstTeller also has a bilingual access point for our Spanish-speaking members. Simply dial 254-776-9385 or 800-492-3843.

MessagePay

MessagePay allows you to make loan payments via text messaging on your mobile phone. It's a great reminder you can react instantly to when you receive a "loan payment due" text or email message — saving you time and giving you peace of mind. MessagePay accepts ACH payments (account & routing number needed) and debit card payments (VISA & Mastercard). When using this method to make a payment, a fee of $4.95 applies for this service.

Lost or Stolen Cards

To report a lost or stolen Visa® credit or debit card, call (888) 297-3416 immediately.

Reorder checks

Reorder your checks easily online.

Routing Number

The routing number of First Central Credit Union is 311990045.

Safe Deposit Boxes

Available at our Chapel Road, Hillsboro and Brownwood branches.

At the 9101 Chapel Road location in the Hewitt area there are three box sizes: (5"x10") (3"x10") (3"x5")

At the 305 Coke Street location in Hillsboro there are three box sizes: (10"x10") (5"x10") (3"x10")

At the 1602 Austin Avenue location in Brownwood there are three box sizes: (5"x10") (3"x10") (3"x5")

All three box sizes at the Brownwood and Hillsboro branches are currently available. Only two sizes — the 3"x10" and the 3"x5" box sizes — are currently available at the Chapel Road branch. All boxes are 18" in depth.

Annual rental fees are:

  • $17.50 for 3 x 5 box
  • $25.00 for 3 x 10 box
  • $35.00 for 5 x 10 box
  • $55.00 for 10 x 10 box
  • Key Deposit $20.00
  • Lost Key $10.00

Note: The contents of Safe Deposit Boxes are not insured by NCUA.

Credit Union National Association (CUNA)

If you are interested in getting insurance services through CUNA, please call 1-877-636-2377.

ChexSystem

When members have ChexSystems inquiries with other financial institutions, they need to call ChexSystems at 1-800-428-9623.

Other services

  • Notary services
  • Money orders
  • Cashier checks